Vintage Scarce Rubber Toy Car, Made In South Africa, Not Barclays Or Sun Rubber
Trumpeter Plastic Mil Mi-24V Hind-E Helicopter Static Model 05103 1 35 Scale
Chevrolet Corvette C7 R Racing pro 24h le Mans 2016 Spark Model Car 1 43

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

NOREV – 1 18 Scale – Porsche Carrera 4S Cabriolet in bluee
VIETNAM CORGI MILITARY US 50303 CHAR M 48 A3 US ARMY THE WAR MINT BOX
[Modeler's 1 43 MD43227] Initial D Mazda RX-7 FC3S Legend3 (Ryosuke Takahashi)
Caterpillar® 1 50 scale Cat 623G Elevating Scraper - Diecast Masters 85097

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Subaru Impreza Sti Wrx Street Car 1996 bluee, Model Car 1 18 Sun Star
Ferrari 275 GTS Pininfarina Spyder silver Spoke Wheel with Softtop 1964 1 18 K
Inflight200 1 200 United Airlines 727-100 N356PA

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Ebbro 1 43 Nissan Skyline GT-R R33 V Spec 1995 White from Japan

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

CORGI TOYS 150S Vanwall Formula 1 Grand Prix TOY RACE CAR + VINTAGE BOX UK

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Inflight200 1 200 A320-211 Northwest Airlines N301US

JC Wings 1 400 Qantas Douglas DC-3 C-47 VH-EDC (4139) Die-Cast Model Plane
Wiking 1 32 FLIEGL VFW 18000 DOUBLE AXLE TANKER WITH DRIBBLE BAR (MIB)

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Audi A5 Rs5 Team Audi Sport Abt Sportsline Season Dtm 2014 Spark 1 43 5021400133

Trusted by more than 9,000 businesses in 140 countries.

Phoenix 1 400 Airbus Industries A350-900 F-WWYB (PH4AIR1169) Die-Cast Model
RARE 2 cv van (b).(b). LORRAIN - ref 25D 25 D to the 1 43 dinky toys atlas
Resin Car Model Top Speed McLaren 675LT 2015 1 43 (Volcano Red) + GIFT

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Herpa Wings 1 400 USAF Boeing VC-25 747-200 28000 Air Force One (560191)
NEO SCALE MODELS NEO46826 DODGE DART PHOENIX 1961 LIGHT blueE 1 43 DIE CAST MODEL

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Hobby Master 1 72 Douglas RB-26C Invader 363rd TRW Shaw AFB 55 HA3221
SCHUCO Porsche 911 Targa 1975 (grand prix white)
Peugeot 208 T16 - Winner Pikes Peak 2013 - Sebastien Loeb - Spark

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Saab 90 1985 Light bluee NEOSCALE 1 43 NEO43674 Model
WIKING WK7324 TRATTORE CLAAS ARION 640 1 32 MODELLINO DIE CAST MODEL

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Norev 183467 Mercedes Benz 300 Sl Red 1986 Scale 1 18 Model Car New
Maserati Mistral Coupe’ 1963 Red Minichamps 1 43 437123424 Model

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Spark 1 43 Courage C65 JPX Bouygues Telecom Le Mans 24h 2003 from Japan
Bentley Mulsanne Rhd 1980 Metallic Brown 1 43 NEO44170 Neoscale Model