Scalextric c3211 FORD GT40
Cartrix 1958 Vanwall, boxed mint condition Grand Prix Legends
Ninco Renault Clio 16v, 50101, whiteo

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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Scalextric Digital x2 Dodge Vipers Working Front & Rear Lights Good Condition
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Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

FLY Car Marcos LM 600 Autosport International Show 2000 Ref. E26B
Scalextric C2175 Ford Focus Iridium No1, mint and unused
Scalextric C587 BMW 318i Benzina

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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SCALEXTRIC Slot Car C3926 Ford Boss Mustang 1970 Frank Gardner
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Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

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Scalextric C3391 - Chevrolet Camaro GT-R Yaco Racing - Brand New in Box.
Scalextric Ford Taurus McDonalds Bill Elliott No94 C2142 New Boxed

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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Fly 88036 Venturi 400 Campeonato De Espana GT 200, mint unused
Scalextric L.E 722 Mercedes Benz Celebrating the 1955 Mille Miglia C2783A

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Scalextric Audi R10 TDI Power NO.8 DPR C2809 - Excellent

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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