MODEL KIT DRAGON 1 72 SCALE ARMOR PRO PANTHER G TANKS WW2
Italeri 1378 1 72 B52G Stratofortress Model Building Kit
Italeri Scania R560 Highline Red Griffin 1 24 3882

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

RS PRO 150 mm, Stainless Steel, Fine; Serrated, Tweezers
RV07937 - Revell 1 8 - US Touring Bike
Trumpeter 02279 1 32 EF-2000B Eurofighter Typhoon
Ryefield-Model 5010 1 35 Sd.Kfz.181 Tiger I Middle Production w Full Interior

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Trumpeter 01511 1 35 German BP-42 Kanonen & Flakwagen
NEW HAYNES BUILD YOUR OWN V8 COMBUSTION ENGINE KIT HM10 TOP QUALITY PRODUCT
Italeri 20 FOOT CONTAINER TRAILER

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Meng Model TS-023 1 35 Russian ZSU-23-4 Shilka Self-Propelled Anti-Aircraft Gun

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

ITA3868 - Italeri 1 72 - Timber Trailer

Johnson's Wax Reefer S788D Lifelike North American Model Train 1950 c Railway
Hobbyboss 1 35 85516 Soviet MBV-2 (Late KT-28 Railway Gun)

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Tamiya 1 24 Ferrari LaFerrari Model Kit

Trusted by more than 9,000 businesses in 140 countries.

Italeri 1 24 Iveco E5 Hi-Way Abarth - -3934 -3934
Dragon 6268 1 35 GERMAN Sd.Kfz.171 PANTHER G, LATE Smart Kit
Kotobukiya Phantasy Star Online RAcaseal REDRIA Ver APSY 1 12 Model Kit NEW

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

1st Miniatures 1 16 U.S. 101st Airborne Paratrooper
02868 Trumpeter 1 48 Model Douglas A3D-2 Skywarrior US Navy Bomber Kit Plane Jet

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Tamiya 1 35 Israeli Tank Tiran 5 model kit
Hobbyboss 80350 1 48 F-111D E Aardvark
1mm Carbon Fibre Plate CFC Plate approx. 500mm x 400mm

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

05592 Trumpeter Suviet 2S7M Self-propellered Gun Tank Model 1 35 Scale Kit
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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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Freedom Model Kit 1 48 F-20A Tigershark

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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