REVELL PLASTIC KIT MODEL No.05401 FAMOUS TEA CLIPPER CUTTY SARK
Trumpeter 1 35 German Railway Gondola (lower sides)
Airfix 1 72 Scale Douglas Dakota with Willy's Jeep Model Kit

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Meng Model 1 35 - M911 Engine & Transmission Set (resin)
Italeri 1 48 V-22 Osprey - -2622 -2622
Tamiya 1 35 Challenger 2 (Desertised) -35274
Carrera Chevrolet Corvette C7.R Whelen Motorsports No.31 -CA27548

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Aibecy Mini Hot Air Stirling Engine Motor Model Electricity Generator Toy S4X8
Tamiya 1 24 Alfa Romeo 155 V6 TI [Martini] DTM model kit
Eduard Grands Ensembles Ed 1 48 - Ouragan Mk.1 (italeri) - (edbig4982)

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Tamiya 24348 Nissan 370Z Heritage Edition 1 24 Car Model Kit

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Eduard Photoetch 1 72 - Flyingfortress Mk.iii Exterior

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Mantua Le Piccole Starter Range HMS Bounty 611

AIRFIX 1 48 SCALE GLOSTER METEOR F8 09182
Edp36346 - Eduard Photoetch 1 35 Amx-13 (tamiya)

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Aoshima USS Wasp CV-7 w I-19 in 1 700 10303 ST

Trusted by more than 9,000 businesses in 140 countries.

Aires 1 32 Messerschmitt Bf109G-6 Detail Set for Hasegawa kit
Takom 2055 1 35 Russian Medium Tank T-54B
Bloch MB.152C.1 Early version - Special Hobby 32.

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Classic Western Star Kit Italeri 1 24 IT3915 Model
Meng Model 1 35 TS-016 German Main Battle Tank Leopard 2 A4

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Dragon 1 35 6749 15cm Sturminfanteriegeschutz 33 Model
Trumpeter 04539 1 350 JMSDF Takanami Destroyer
Kinetic Wooden Safe Mechanical 3D Puzzle, Snail, MIKO

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Takom 2017 1 35 Sp Pz 2 Luchs A1 A2
Tamiya 1 35 Model Kit British Mk.VI Crusader Mk.III - Cruiser Tank Sv 37025

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Scalextric Slot Car BMW M3 E30, SPORT EVOLUTION TEAM TIC TAC SXC3865 New
1 48-GIIC MODELS - EMBRAER T-27 AT-27 Tucano - FAB -FULLY DETAILED

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

80135 Trumpeter German Sturmpanzer IV Early Version Tank Static 1 35 Model
Peddinghaus 1 16 3387 Brummbaer sd. Vehicle 166 Late ausf. with Ambush