Galactic Mission Kit - Bloco Free Shipping
WESSEX HELICOPTER HAS - ITA-02732
Christmas Waterdazzler Globe Figurine - Pusheen The Cat Free Shipping

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Toot-Toot Drivers Big Fire Engine - VTech Free Shipping
Tyco Kit Exxon Station Petrol Gas Filling HO Sealed Plastic Accessory Railway H0
HAYNES - INTERNAL COMBUSTION ENGINE - DA4310
1 48 Hasegawa F-22 Raptor Idol Master Amami Haruka

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Modelcollect 1 72 WWII Germany 128mm Flak 40 Anti-Aircraft Railway Car
KASL Hobby 1 48 F-14A B D Slat & Wing Flap Set for Tamiya kits
HOBBYBOSS HB85809 1 48 RAAF FA18C

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

CELIA JANE THAMES SAILING BARGE MODEL BOAT HULL + PLANS + BOOKLET 46 LONG

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Als Panzermann in Afrika und Italien 1942-45

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Boeing B17G Kit Airfix A08017 AFA08017 New

V.RARE Fujimi 1 24 Porsche 911 (964) Turbo S + a contemp. 911 brochure
1 144 Unicraft Haunebu II

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

AC Models German Zundapp riders 3 figures & stowage 75mm Unpainted resin kit

Trusted by more than 9,000 businesses in 140 countries.

Hot Air Stirling Engine Model Sicence Physics Experimental Creative Toy Gift
Airfix BBMF Millenium Collection aircraft model kits Lancaster Spitfire 1.72
1 32nd scale JU87 D Stuka model aircraft kit by Hasegawa

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Gundam 00-Gunpla Model - Scale 1 144 - GN Arms Type-E & Gundam Exia Transam Mode
Honda 750 Four Motorcycle 1 8 Scale MPC Detailed Plastic Bike Kit

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

AMT 1113 Piranha Drag Racing Team 1 25 Scale Kit
Airfix 1 350 Type 45 Destroyer HMS Daring, Duncan, Dragon (Imperfect Box)
Trumpeter 09511 1 35 Scale Ukranian T-84 MBT Tank Model Kit (BNIB)

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Jon Smith German Army Prisoner WW1 1 10th bust Unpainted kit
ASUKA MODEL 35-025 US M4A1 Sherman Direct Vision Type 1 35 Scale

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Revell 1 72 Star Wars Darth Vader's Tie Fighter New Fine Molds Model Kit 06881
Alexandros Models Hans-Ulrich Rudel, Stuka Pilot WW2 Bust 1 10th Unpainted Kit

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

G.W.H 1 48 SCALE US NAVY F-15E STRIKE EAGLE DUAL ROLES FIGHTER NEW ITEMS L4822
Trumpeter 1 700 PLA Navy Aircraft Carrier